Lyon–Saint-Exupéry Airport

for other airports please contact us directly

  • You will be met by a dedicated agent upon arrival at the airport, at the spot and time previously arranged with either your driver or yourself.
  • Porter services can be prearranged if you need help carrying your baggage.
  • The agent will guide you to the correct counter and facilitate your check-in procedures.
  • VAT refund assistance will be provided if requested.
  • You will be expedited through security check and passport control.
  • If you have access to a lounge, the agent will take you to it or directly to the gate area.
  • The agent will monitor the flight status and lead you to the boarding when the time comes.
Departure
  • You will be met by a dedicated agent upon arrival at the airport, at the spot and time previously arranged with either your driver or yourself.
  • Porter services can be prearranged if you need help carrying your baggage.
  • The agent will guide you to the correct counter and facilitate your check-in procedures.
  • VAT refund assistance will be provided if requested.
  • You will be expedited through security check and passport control.
  • If you have access to a lounge, the agent will take you to it or directly to the gate area.
  • The agent will monitor the flight status and lead you to the boarding when the time comes.
  • A dedicated agent will monitor the status of your flight and punctually meet you at the arrival gate with personalised signage.
  • The agent will assist you and FastTrack or expedite your passage through passport control.
  • The agent will lead you to the luggage claim hall and help with the retrieval of your bags.
  • Porter services can be prearranged if you need help carrying your baggage.
  • You will be ultimately accompanied to your transportation or expecting party in the arrival hall.
Arrival
  • A dedicated agent will monitor the status of your flight and punctually meet you at the arrival gate with personalised signage.
  • The agent will assist you and FastTrack or expedite your passage through passport control.
  • The agent will lead you to the luggage claim hall and help with the retrieval of your bags.
  • Porter services can be prearranged if you need help carrying your baggage.
  • You will be ultimately accompanied to your transportation or expecting party in the arrival hall.

N.B.: You need to book the wheelchair with your airline

Note: There will be additional fees for airport transfers that will be billed later.